http://repository.uhamka.ac.id/id/eprint/16461/
An Analysis of Teachers‟ and Students‟ Politeness Strategies
Used in Text Messaging: Qualitative Studies in Junior High School of Setia Bhakti and Senior Hgh School of Setia Bhakti
Amalia, Debby Rizki
Politeness strategies were crucial while having interaction and also
communication. Not only in spoken communication, but also in written communication.
In order to enhance the quality of interaction and communication, both teachers and
learners need to apply the appropriate politeness strategy. The strategies which used by
teachers and learners might be different. It applied based on their educational level.
Therefore, this study examines politeness strategies used by English as a Foreign
Language (EFL) teacher and EFL learners to avoid misunderstanding while having
interaction through Whatsapp. To this end, a qualitative and quantitative research design
was adopted to facilitate the in depth exploration of ten EFL teachers including junior
and senior high school teachers and students use of politeness strategies in textmessaging.
The text messages were conducted in L1 and L2. Multiple data collection
methods are adopted in this study, including teachers and students‟ Whatsapp
conversation and also open response questionnaires. Brown and Levinson‟s politeness
strategies framework were utilised to analyze the data. Result of qualitative and
quantitative data showed that the most frequent strategy used by teachers (46%) and
students (56%) was negative politeness strategy. Then, the significant difference
between teachers and students‟ politeness strategies. The result of the study is discussed
in reference to the existing theory and implication of the study on English language
teaching practices are offered.
http://repository.uhamka.ac.id/id/eprint/16461/1/SPS_INGGRIS_1609067014_DEBBY%20RIZKI%20AMALIA.pdf